Support through your NDIS journey

Helping you make the most of your NDIS plan.

Connecting you with the services you need

Navigating the NDIS can be confusing and stressful. It can be difficult to understand the steps you need to take to access the support you need.

New Chapters aim to support people throughout their NDIS journey. Our Support Coordination Services give you support to understand, implement and maximise your
NDIS plan.

We support you to achieve your goals and live the life you choose by making connections that work for you and your lifestyle.

Build capacity to manage your NDIS plan

Capacity building aims to build your long term independence. Rather than doing things for you, we work with you across a range of activities and tasks to develop your skills.

A dedicated Support Coordinator will work with you to grow your capacity to manage your NDIS plan and engage a mix of supports. This can include NDIS providers, community support and mainstream services.

Support Coordination will build your confidence to:

Your plan to live more independently

Access the disability supports you need to live the life you want.

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Frequent Questions

Am I eligible for Support Coordination?

If you’re living with disability, your plan from the National Disability Insurance Scheme (NDIS) gives you a set allocation of funding for a range of different support services.

The support funding in your plan is very specific and relates to helping you to achieve your personal goals. This might include a range of services such as in-home support, social and community access or therapy sessions.

Your NDIS plan will state if you are eligible for Support Coordination.

What should I expect from my Support Coordinator?

Once you have locked in Support Coordination, you need to know what you can expect from your Support Coordinator. They should:

Get to know you and your NDIS plan
Support you to put your plan into action
Support you to build your skills and knowledge of the NDIS
Understand the NDIS Price Guide and flexibility within budgets
Work with you to develop reports on your progress towards your goals, which they need to provide to the NDIA

What will a Support Coordinator not do?

make judgements about the adequacy of the plan
make requests to NDIA for unscheduled plan reviews
provide transport for participants
undertake plan administration or plan management
organise support rostering
undertake advocacy

Get in touch

Our team are standing by to help you with your enquiry.

Support services, choice and control to live life to the fullest

At New Chapters New Beginnings, we provide the best possible support services for NDIS participants without the hassle. We help people with congenital and acquired disabilities every day to access essential living and community support so they can live engaging, empowered and fulfilling lives.

Our goal for our participants is to foster independence in a safe and supported environment and help them achieve things they never thought possible.

Our team is made up of experienced and dedicated disability services staff who are genuinely committed to doing their best for every person they encounter. Each of our staff is trained to provide culturally appropriate care and communication to ensure that every participant feels safe and supported, no matter where they are on their journey.

We want all our participants to reach their full potential and that drives us to deliver the best services we can every single day.